Frequently asked questions
The questions we actually get. If yours is missing, just ask us.
Is bank transfer the only payment method?
For now, bank transfer is the only way to pay. After you order, the account and the amount are shown — send that exact amount under the depositor name you entered. Card payment is not ready yet.
I transferred the money, why is the order not paid yet?
Our system reads the bank notification and matches it by name and amount, usually within a few minutes. If it stays unpaid, the name or the amount was slightly off and the match failed. Staff handle those by hand; contact us with your order number if it drags on.
I sent it under a different name
Then the automatic match does not happen and it goes to staff. Tell us the name you sent it under along with the order number, and we will link it.
I sent too much or too little
A different amount will not match automatically. If it was too little, send the difference or order again; if it was too much, contact us — we check and return the excess.
The order expired after 24 hours but I did transfer
A payment that arrives late still shows up in our notifications. Staff can revive that order and mark it paid. Give us the order number to speed it up.
Can I cancel an order?
Before you transfer, yes — cancel it from your orders page. If a payment with the same name and amount has already arrived, cancelling is blocked so your money does not vanish with the order. Contact us in that case.
It says I cannot order this product again
Either you already own it, or an unpaid order containing it is still open. Finish or cancel that order and you can add it again.
The download link does not open
The link made by the Download button is one-time and lasts five minutes. If it expired or was already used, press Download again in your library.
How many times can I download?
Ten times per product in any 24-hour window. Links you created but never used count too. Wait it out and you can download again.
Can I download again later? What about new versions?
Everything you bought stays in your library and can be downloaded again any time. When a designer uploads a new version, it appears in the same place after review, at no extra cost.
What is the LICENSE file inside the zip?
It is the receipt and the terms: product name, order number, a buyer tag and the time of download. It contains no email address or account id, so you can leave it in place.
Can I modify what I bought?
It depends on the product. The product page and the LICENSE file say allowed, conditional or not allowed — and for conditional, what exactly is permitted.
Can I pass the files to my staff team or a friend?
Handing over the files is not allowed. Configuring it as a resource pack on a server you run, so it is delivered automatically in-game to players who join, is fine. What is forbidden is uploading the files to public links, communities or other stores, or passing them to someone else.
Can I use it commercially?
Yes. Commercial use is allowed for every product, including servers that take donations or make money.
Can I get a refund?
If you have never downloaded it and it is within 7 days of payment, yes. Defective files or files that do not match the description are refundable even after download. A change of mind after downloading is not.
Do free products have the same terms?
Yes. Only the price differs — the ban on redistribution and the modification terms apply the same way. Press Get it free and it lands in your library.
Who can write a review?
Only people who bought that product: one review each. You can edit it while the product is on sale, and a review the staff hid cannot be deleted.
How do I become a seller?
Send an application with a display name, a portfolio link and an introduction. Once staff approve it, Studio opens for you. The selling guide walks through the whole process.
What is the commission and how do payouts work?
Commission is 0% right now, so the selling price is your balance. You can request a payout from 10,000 KRW, and staff transfer it to the account you saved.